Legal Document — Please Read Carefully

fbjje Terms and Conditions

Please read these terms and conditions in full before using the fbjje platform — all rules regarding accounts, bonuses, payments, and responsible gaming are stated here in detail.

These terms and conditions have been last updated and may change if new features or services are added to the fbjje platform. Registered users will be notified in due time of any changes.

Welcome to the fbjje platform. These Terms and Conditions ("Terms") apply to all services, games, promotions, and user account management on fbjje. By using the platform, you are considered to have fully read, understood, and agreed to these Terms.

If you do not agree with any part of these Terms, please refrain from using the fbjje platform. fbjje reserves the right to change these Terms from time to time, and continued use of the platform after any change will be considered acceptance of the revised Terms.

Eligibility and Age Requirement

1.1 Minimum Age

Participation on the fbjje platform is strictly limited to persons aged 21 or above. You must provide truthful information about your age at the time of registration. fbjje may request relevant documents for age verification at any time.

Important: Use of the platform by minors is strictly prohibited. Any account registered using a false age will be permanently terminated and any deposited funds or bonuses may be forfeited.

1.2 Geographic Eligibility

Users must confirm for themselves that online gaming participation is not legally prohibited in their area of residence. It is entirely the user's own responsibility to comply with their local laws.

1.3 Single Person Condition

Each individual may open only one account. Any attempt to open multiple accounts under the same person's name or from the same device or IP address may result in all such accounts being closed.

Account Registration and Management

2.1 Registration Process

To open an account on the fbjje platform, you must provide accurate and complete personal information. Providing false or incomplete information may result in account cancellation.

Information provided at registration may include:

  • Full name and date of birth
  • Active mobile number or email address
  • Preferred payment method (bKash, Nagad, Rocket, or Upay)
  • A strong, secure password

2.2 Account Security

Keep your account login details (username and password) completely confidential. fbjje will never ask for your password. fbjje will not be responsible if someone else accesses your account. If you notice any suspicious activity, notify our support team immediately.

Security Tip: The fbjje platform is protected by SSL encryption. Even so, it is wise to change your password regularly and avoid logging in from unfamiliar devices.

2.3 Updating Information

If any of your personal details change (such as your mobile number or payment method), update them immediately from your account settings. Outdated or incorrect information may cause payment delays.

Terms for Deposits and Withdrawals

3.1 Accepted Payment Methods

fbjje currently supports deposits and withdrawals only through the following mobile financial services:

  • bKash — Bangladesh's most widely used mobile banking service
  • Nagad — Bangladesh Post Office's digital financial service
  • Rocket — Dutch-Bangla Bank's mobile wallet service
  • Upay — United Commercial Bank's digital wallet

3.2 Minimum Limits

The minimum deposit amount for each method is ৳500. The minimum withdrawal amount is ৳800. No transactions below these amounts will be processed.

3.3 Withdrawal Timeframe

Approved withdrawals are generally completed within 30 minutes to 3 hours. If a verification process is ongoing or additional information is required, it may take somewhat longer.

3.4 Transaction Conditions

  • The mobile number used for payment must match the number registered on the account.
  • Deposit or withdrawal requests from third-party accounts will be rejected.
  • Deposited amounts should be reflected in your account immediately; if not, please contact the support team.
  • Withdrawals may be restricted until active bonus wagering requirements are met.
Withdrawal Process: All withdrawal requests are reviewed by fbjje's security team. This is a required step for the protection of users.

Terms for Bonuses and Promotions

4.1 Welcome Bonus

fbjje offers new members a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example, depositing ৳1,000 will earn a ৳1,200 bonus, making the total balance ৳2,200. Depositing ৳26,000 or more will earn the maximum bonus of ৳15,000, making the total balance ৳41,000.

4.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus, calculated on the bonus amount only — not on the combined total of deposit and bonus. Example: receiving a ৳1,200 bonus means you must wager a total of ৳30,000 (৳1,200 × 25) before withdrawing any winnings from the bonus.

4.3 Bonus Usage Conditions

  • The bonus applies only once, after the first deposit.
  • The bonus balance cannot be withdrawn directly — it becomes withdrawable only after wagering is complete.
  • Attempting to claim bonuses from multiple accounts may result in account cancellation.
  • fbjje reserves the right to change or cancel any promotional offer at any time.
  • In case of any bonus-related dispute, fbjje's decision will be considered final.

4.4 VIP Program

fbjje's five-tier VIP program rewards active players. The tiers are: Bronze — up to 0.3% weekly cashback, Silver — up to 0.6%, Gold — up to 0.9%, Platinum — up to 1.2%, and Diamond — up to 1.5% weekly cashback. Advancement to a higher tier depends on your consistency of participation on the platform.

Gameplay Rules

5.1 General Gaming Rules

fbjje offers slots, live casino, fishing games, sports betting, and other gaming options. Each game has its own rules, which are detailed in the game lobby. It is advisable to read the rules before starting a game.

5.2 Technical Errors

If any game round is left incomplete due to a technical error or disconnection, fbjje reserves the right to determine the outcome of that round according to server logs. fbjje reserves the right to void any abnormal winnings resulting from an error.

5.3 Sports Betting

For sports betting, fbjje provides odds only according to designated markets. If any event is cancelled or suspended, the related bets will be settled in the standard manner. Live betting odds may change in real time and no value is guaranteed until a bet is confirmed.

5.4 Game Providers

fbjje works with multiple reputable game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft. Independent auditing organizations are used to ensure game fairness.

Prohibited Activities

Any of the activities described below are strictly prohibited on the fbjje platform. Violating these prohibitions may result in permanent account termination and forfeiture of balance:

  • Opening or operating an account in the name of a minor
  • Operating multiple accounts under the same person
  • Bonus fraud — abusing bonuses through multiple accounts
  • Using the platform for money laundering
  • Playing games using automated bots or software
  • Intentionally exploiting game errors or bugs
  • Stealing or attempting to access another user's account information
  • Attempting cyberattacks against the platform with malicious intent
  • Providing a false identity or fraudulent information
Warning: If suspicious activity is detected, fbjje may temporarily suspend an account for investigation without prior notice.

Privacy and Data Protection

7.1 Data Collection

fbjje collects personal information necessary for user registration and service delivery. This information is stored securely and kept protected using SSL encryption technology.

7.2 Use of Information

Collected information is used only for the following purposes:

  • Account verification and management
  • Payment processing
  • Providing customer support
  • Fraud prevention and ensuring security
  • Platform development and improving user experience

fbjje does not sell users' personal information to third parties. For more details, please read our Privacy Policy.

Responsible Gaming Terms

8.1 Commitment to Responsible Gaming

fbjje believes that gaming is a form of entertainment and should always be enjoyed responsibly. We encourage all players to play within their means.

8.2 Self-Control Tools

The fbjje platform provides the following self-control features for users:

  • Setting deposit limits (daily, weekly, monthly)
  • Self-exclusion for a specified period
  • Account activity review feature
  • Reality check reminders

8.3 Support

If you feel that gambling is having a negative impact on your life, please contact our 24/7 live chat support team. For full information on responsible gaming, visit our Responsible Gaming page.

fbjje is for persons aged 21 and above only. Providing gaming services to minors is strictly prohibited.

Account Suspension and Cancellation

9.1 Grounds for Suspension

fbjje may temporarily or permanently suspend any account in the following circumstances:

  • Clear evidence of terms and conditions violations
  • Suspicion of fraud or money laundering
  • Failure to verify the account or refusal to provide information
  • Harassing behavior toward other users
  • For the user's own protection (self-exclusion request)

9.2 Account Closure Process

If you wish to voluntarily close your fbjje account, please contact the support team via live chat or email. Any remaining balance (excluding bonuses) may be withdrawn before the account is closed, provided there is no active dispute or ongoing investigation.

Limitation of Liability

10.1 Nature of Service

fbjje provides services as an online gaming platform. Users are solely responsible for any financial losses incurred through the platform, as financial risk is inherent in gaming.

10.2 Technical Disruptions

fbjje is not responsible for any losses caused by internet connection issues, device faults, or third-party service disruptions. However, fbjje will provide possible remedies in the event of faults with its own servers or platform.

10.3 Third-Party Content

fbjje bears limited responsibility for content, odds, or technical performance provided by game suppliers. In the event of a game-related dispute, the relevant supplier's rules may apply.

Changes to Terms

fbjje reserves the right to modify these terms and conditions at any time. Registered users will be notified through the platform of any significant changes.

  • Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
  • If a user does not agree with the new terms and conditions, they may close their account by notifying the support team.
  • The date of the most recent update will always be shown on this page.
Tip: It is a good idea to re-read this page regularly, especially before using each new promotion or service.

Contact & Support

If you have any questions or disputes regarding these terms and conditions, please contact the fbjje support team. Our team provides support in both Bengali and English, 24/7.

  • Live Chat: Direct chat support is available from any page on the platform — 24 hours a day, 7 days a week.
  • Email: [email protected]

To learn more about us, visit the About Us page or find answers to common questions in the FAQ section.